Refund & Cancellation Policy

We want every payment to feel fair. Here is exactly when you get money back.

₹199 discovery call + AI audit

• Full refund if we cancel the call, or if we cannot schedule it within 7 days of your payment.
• Reschedule free as many times as you need, as long as you tell us at least 2 hours before the slot.
• If you miss the call without notice, we will offer one more slot. After the call has taken place, the fee is not refundable.
• If you are unhappy with the call, tell us within 48 hours and we will look at a refund case by case.

Builds (fixed-scope projects)

• Builds follow the signed quote. You can cancel before work starts for a full refund of any advance.
• If you cancel after work starts, we keep the part of the fee that covers work already done (shared with you in writing) and refund the rest.
• If we cannot deliver what the quote promises, we refund the fee for the undelivered part.

Monthly plans

• Cancel any time with 30 days' notice by email or WhatsApp. You are billed for the notice period, and the service continues during it.
• Months already paid for and delivered are not refunded.

Training workshops

Cancel or move a workshop at least 7 days before the date for a full refund or a free new date. Within 7 days, we can move the date once; the fee is otherwise not refundable.

How refunds are paid

Approved refunds are processed within 5–7 working days to the original payment method. Your bank or card issuer may take a few more days to show it. Payment gateway charges are not deducted from refunds that happen because of us.

How to ask

Email [email protected] or WhatsApp +91 93066 43511 with your name and payment ID (from your Razorpay receipt).

Grievance Officer: Harsh Mehndiratta, Silvane, Gurugram, Haryana, India. Email [email protected], WhatsApp +91 93066 43511. We acknowledge complaints within 48 hours and aim to resolve them within 15 days.